Refund policy

Refund & Return Policy — Bakeverly

Last updated: May 28, 2026

DIGITAL PRODUCTS (Recipes, Guides, Bundles, Memberships)

7-Day Refund Window
You have 7 days from the date of purchase to request a refund 
for digital products. Refunds are only issued for valid 
technical reasons such as corrupted files, broken download 
links, or inability to access your purchase.

Once Downloaded — No Refund
Once a digital product has been downloaded or accessed it is 
considered delivered and fulfilled. We cannot issue refunds 
for products that have been successfully downloaded. This 
includes all recipe bundles, guide collections, and digital 
cookbooks.

Change of Mind
Refunds based on personal preference, change of mind, or 
dissatisfaction with content do not qualify. All product 
descriptions are clearly displayed before purchase.

Memberships
The Bakeverly Society membership can be cancelled at any time 
with no further charges. We do not refund previous monthly 
payments once the billing period has started.

PHYSICAL PRODUCTS (Cookbook, Tools, Boxes, Liners)

7-Day Return Window
You have 7 days from the date of delivery to request a return 
or refund for physical products.

Conditions for Return
The item must be unused, undamaged, and in its original 
condition. Opened or used items cannot be returned.

Damaged or Defective Items
If your physical product arrives damaged, defective, or 
incorrect please contact us immediately at bakeverly@gmail.com 
with a photo of the damage and your order number. We will 
send a replacement or issue a full refund.

Shipping Costs
Return shipping costs are the responsibility of the customer 
unless the item arrived damaged or defective.

HOW TO REQUEST A REFUND

Email bakeverly@gmail.com within 7 days of purchase or 
delivery. Include:
— Your order number
— Your email address
— A clear description of the issue
— Photos if applicable (for damaged physical products)

Refund Processing
Approved refunds are issued to your original payment method 
within 10 business days. Please allow additional time for 
your bank or payment provider to process.

Non-Refundable Items
— Digital products that have been downloaded
— Sale items and bundles once accessed
— Membership payments for completed billing periods
— Gift cards

Contact Us
bakeverly@gmail.com
bakeverly.store